What Valofair Does
A complete dispute service — from your first document upload to a settled claim.
Full Dispute Service — step by step
We handle every stage of the dispute so you don't have to navigate the process alone.
Upload your insurer's offer letter
You: share the letter and any photos of your vehicle.
Us: we read and extract every key figure automatically.
Independent valuation
You: nothing — this runs in the background.
Us: we calculate what your car was actually worth using live market comparables and a statistical model.
Spot the gap
You: review a clear summary showing what you were offered vs. what we believe is fair.
Us: we quantify the underpayment and recommend next steps.
Dispute letter drafted
You: review and sign the letter.
Us: we write a country-specific, legally grounded dispute letter citing the correct regulations.
Registered-post delivery
You: nothing — we handle dispatch.
Us: the letter is sent to your insurer by certified registered post, creating a legal paper trail.
Settlement negotiation
You: we keep you updated at every stage.
Us: we track the insurer's response and push for a fair settlement on your behalf.
Claims Advance — for when you need cash now
If you need money immediately to buy a replacement vehicle, Claims Advance gives you 90% of the insurer's existing offer within 48 hours of signing. The dispute continues in the background. When we reach a higher settlement, you repay the advance from that extra money — you are never worse off than you would have been without Valofair.
Best suited for
- ✓Customers who need to buy a replacement car quickly
- ✓Cases where the gap between offer and fair value is likely to be significant
- ✓Anyone who does not want to wait for the dispute to close before accessing funds
What is not included — honest and upfront
Valofair is not a law firm and does not provide legal representation. Our service covers every stage of the administrative dispute process — valuation, letter drafting, and negotiation — but does not include solicitors, barristers, or court appearances. In the rare event a case escalates to litigation, you would engage a lawyer directly. We hand over your complete case file at no charge, so your legal team has everything they need from day one.